SPARER Lilian

Web technician

You can find here my profile, my experience and my skills.
Feel free to contact me by email or via social networks!

Experiences

I'm Senior Technical Support Engineer at Botify 👍 (botify.com) in Paris since April 2016. My mission is to manage assistance and support for the company's customers (mainly large accounts) on all technical questions/issues.

Previously, I was a freelance 👨‍💼 (site creation/scriptwriting), Technician Support at HiPay (hipay.com) for 4 years and PHP developer during my internships.

Portfolio

My first domain was registered in August 2001, being self-taught on website creation during my teenage years! 🤓

I created several websites which had some success, such as (among others) a humor website (jdelire.com), a virtual breeding site (beaufland.com), an age estimation wesite (jefaisquelage.com) and also a service to find the postal code of a city (codepostalvilles.com)
Some have had thousands of members (43k +), I managed alone the community, hosting, marketing and service availability.

The most recent (apart from my freelance missions) is notetondiplome.fr, an orientation guide for French students, which we sold 💰 with my friend (vincentpauly.com) to the DigiSchool group (digischoolgroup. com) in order to devote ourselves to other projects and our respective careers.

Skills

Since I like to manage a project from A to Z, I am interested in all the necessary skills:

⌨️ Programming : PHP, SQL, HTML, CSS, Javascript, XML, Python..
📁 Projects: Management, Marketing (SEA), Referencing (SEO), Hosting (AWS, OVH ..)
🎤 Technical support: Customer relationship (Zendesk), Technical documentation (Jira), Tests
💬 Communication: Design (Photoshop), Video (Premiere Pro)

Education

After a "DUT Services et réseaux de communication" at IUT Nancy-Charlemagne in 2006 that gave me the possibility to learn how to carry out a multimedia project, from its conception to its distribution, I then specialized in web development with a "Licence Conception/Intégration de Systèmes Internet Intranet" 🎓 in 2008.

I then trained myself on different specialties (English 🇬🇧, DevOps) and acquired other skills during my missions in companies (Customer service, Linux, etc.)

Contact